Beware of fraud! It has come to our notice that some unscrupulous people, who are neither affiliated with Aditya Birla Capital Ltd nor Aditya Birla Finance Limited are cheating people of their money by promising loans at an unrealistic interest rate via fake marketing banners/ websites, etc. by misusing our name, brand and/or logo. Please keep caution.


Annexure 1 of the Ombudsman Scheme for NBFC (2018) - English Download
Annexure 1 of the Ombudsman Scheme for NBFC (2018) - Hindi Download
Annexure 1 of the Ombudsman Scheme for NBFC (2018) - Marathi Download
S.N. Centre Address of the Office of NBFC Ombudsman Area of Operation
1. Chennai C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Fax No. 25395488 Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry​​​​​​​
2. Mumbai C/o Reserve Bank of India, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu
3. New Delhi C/o Reserve Bank of India Sansad Marg, New Delhi -110001 STD Code: 011 Tel. No. 23724856 Fax No. 23725218-19 Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir
4. Kolkata C/o Reserve Bank of India 15, Netaji Subhash Road, Kolkata-700 001 STD Code: 033 Tel. No. 22304982 Fax No. 22305899 West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand​​​​​​​​​​​​​​​​​​ ​​

(Principal) Nodal Officer Name (Principal) Nodal Officer Phone Number/Mobile Number (Principal) Nodal Officer Email Address Zone
Preethi Nair +022-43568330​ West
Raghavan Srinivasan +918419988568​​ South
Divya Bahl +011-47388840​ North
Sumantra Bhattacharjee +918419988569 ​abfl.nodalofficereast@adityabirlacapita​​​  ​ East​​​​​​​​​​​​​​​​​​ ​​​​​​​​​​​

For Ombudsman area/address for Digital Transactions 2019, click here.
For Ombudsman scheme for Digital Transactions 2019, click here.​​​​